FAQ's
Managed by UMIYA ENTERPRISE
We understand that you may have some questions while shopping with us. Below are some frequently asked questions (FAQs) to help you with your queries.
1. Ordering & Payment
Q1: How can I place an order?
Placing an order on CLOTHINGMART is simple:
1️⃣ Browse our collection and select your desired products.
2️⃣ Add them to your cart and proceed to checkout.
3️⃣ Enter your shipping details and choose a payment method.
4️⃣ Confirm your order, and you’re done! 🎉
Q2: What payment methods do you accept?
We accept the following payment methods:
✔️ UPI (Google Pay, PhonePe, Paytm, etc.)
✔️ Debit/Credit Cards (Visa, Mastercard, RuPay, etc.)
✔️ Net Banking
✔️ Cash on Delivery (COD) – Available for select locations
2. Shipping & Delivery
Q3: What is your delivery timeline?
Our Premium Express Shipping time is 8 to 14 days depending on your location. We strive to deliver your orders as quickly as possible.
Q4: How can I track my order?
Once your order is shipped, you will receive a tracking link via SMS or email. You can use this link to check the real-time status of your delivery.
3. Returns & Refunds
Q5: What is your return policy?
We offer easy returns and exchanges in case of:
✔️ Defective or damaged products
✔️ Wrong product received
✔️ Sizing issues
You can initiate a return within 24 hour of receiving your order.
Q6: How do I request a return or exchange?
To request a return or exchange:
📩 Email us at clothingmartindia.store@gmail.com with your order details and issue.
📞 Call us at +91 96244412947 for assistance.
Q7: When will I receive my refund?
Once we receive your returned product and verify its condition, we will process your refund within 7-10 business days. Refunds will be credited to your original payment method.
4. Product & Sizing
Q8: How do I choose the right size?
We provide a detailed size chart on each product page. Please refer to it before placing your order to ensure the best fit.
Q9: Are the product images accurate?
Yes! All product images are actual photos of the items. However, slight color variations may occur due to different screen resolutions.
5. Customer Support & Other Queries
Q10: How can I contact customer support?
You can reach out to us through:
📞 Phone: +91 96244412947
📩 Email: clothingmartindia.store@gmail.com
Q11: Do you offer bulk purchasing or wholesale deals?
Yes! If you’re interested in bulk orders or wholesale purchases, please email us at clothingmartindia.store@gmail.com with your requirements.
Q12: Do you have a physical store?
Currently, we operate online, but you can visit our office at:
🏠 GROUND FLOOR, B 368, MAHALAXMI SOCIETY, PUNA SIMADA ROAD, PUNAGAM, 395010 Surat, Gujarat, India
Still Have Questions?
If your query is not listed above, feel free to reach out to us! We’re happy to assist you. 😊
Thank you for choosing CLOTHINGMART – Your Trusted Fashion Destination! 🎉